MTR loses a member

I've had it.

Today was the day tickets for MTR members were to go on sale for the Paley Festival. So, I waited dutifully on the Ticketmaster site for a full 10 minutes before sales would open (at 9 AM). I struggled to order. The letter I got in the mail said to use my member ID, but every time I entered it, I got an error. So, at 9:15 I decided to try calling Ticketmaster. At 9:18 I got a human, and explained my problem.

She told me all the presale tickets were sold out. My jaw dropped.

"It's 18 minutes past 9. How is that possible?"

"I'm sorry," she said. "You can try calling back on the 4th."

No, no I won't. Goodbye Paley Festival. Goodbye MTR. I will no longer WASTE (and yes, it is a waste) 50 bucks a year to become a member for a benefit I DON'T GET TO USE!!

Oh and the festival hotline has been busy all morning. I'm guessing I'm not alone in this.